Transforming Energy Management in CHC Energía

CHC Energía, one of Spain’s leading independent energy retailers, faced the challenge of managing a rapidly growing customer base while ensuring regulatory compliance and operational efficiency. In their search for a reliable and scalable solution, CHC partnered with QUIXOTIC to digitize and automate their core processes — from contract and customer management to complex billing cycles and DSO integrations.

With QUIXOTIC’s modular SaaS platform, CHC was able to drastically reduce billing errors by 80% and cut down response times to customer inquiries by 60%. The platform’s native integration with distributors enabled real-time data synchronization, reducing manual tasks and increasing data accuracy across teams.

What stood out most for CHC was the ease of implementation and the hands-on support from the QUIXOTIC team. Without expanding their technical staff, they were able to scale operations and introduce more flexibility into their product offerings — including dynamic pricing models and tools for self-consumption clients. Today, CHC continues to grow with QUIXOTIC as a strategic technology partner, confident in their ability to adapt quickly to new regulatory requirements and market opportunities.