Payment plans

In QUIXOTIC, the invoice and the payment are two separate processes.
The invoice ends at "sent." From there, the payment has its own flow.

How it works

Each invoice automatically generates a payment instalment. In most cases it's a direct relationship: one invoice, one instalment. But when there are non-payments or special situations, the separation between invoice and payment is what gives flexibility.

Payment plans

When a customer can't cover an invoice, you can create a payment plan directly from their record. Select the outstanding invoice, define the number of instalments and the frequency (monthly, quarterly, or whatever you need), and QUIXOTIC generates the instalments automatically.

Each instalment enters the payment flow with its corresponding date. When the time comes, it's included in that period's SEPA (or local equivalent) file without manual intervention.

SEPA (or local equivalent) and returned payment reconciliation

QUIXOTIC generates the collection file with the frequency the energy supplier defines: daily, weekly, fortnightly, or monthly. The file includes all instalments due for collection in that period.

When the bank returns the file with rejections, QUIXOTIC processes it and automatically updates the status of the affected instalments. No manual data cross-checking, no hunting for which customer returned which payment.

Visibility from the customer record

From each customer's record, you can view all their invoices, payment instalments, payment methods, and active plans. One customer, one place, regardless of how many supply points they have. More on multi-site billing →

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